Melissa Schmidt manages the stellar User Research team for the AutoCAD Product Line Group. She is passionate about bringing customers to the center of the software development process, and measuring success through clear, impactful metrics. Before she was a manager, Melissa was a user researcher for AutoCAD and emerging products for several years. She has worked in UX for over 15 years on desktop, web and mobile products. She holds a BA in Cognitive Science from UC Berkeley and a PhD in Computer Science from CU Boulder. When she's not in the office, Melissa is usually chasing around her 2-year old son, or planning their next family trip.